Refund policy
Instructions for cancellation & Cancellation form
A. Instructions for cancellation
Introduction
Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
Right to cancel
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Leon David Dammann, MLTPL, Eppendorfer Weg 187, 20253 Hamburg, Germany, Phone.: +49 (0)151 53 225 087, e-mail: hello@mltpl.art) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery (except supplementary costs arising if you selected a type of delivery other than our least expensive standard option). The refund will be made without undue delay and no later than fourteen days after we are informed of your decision to cancel the contract, provided that the returned artwork has been received and inspected.
Reimbursement will be issued using the same means of payment you used for the initial transaction, unless expressly agreed otherwise. No fees will be charged for the refund.
If you exercise your right to cancel, you must return the artwork to us without undue delay and within fourteen days from the day you notify us of your cancellation. The deadline is met if you send the artwork before the period of fourteen days has expired.
The artwork must be returned at your own expense, in the same condition and using the original packaging in which it was delivered. You are responsible for the artwork until it has been received by us. Alternatively, we may arrange the return shipment ourselves; in this case, the return shipping costs will be charged to you.
If the artwork is returned in a condition differing from that in which it was delivered, we reserve the right either to reject the return or to deduct an appropriate amount from the refundable total to reflect any loss in value. Any costs we incur in connection with the return, such as import fees or administrative charges, may also be deducted from the refund.
Exclusion and/or premature expiration of the right to cancel
The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exlusive residence and address of delivery are located outside of the European Union.
Related / Financial Transactions
If you finance this contract by means of a loan and cancel it later, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly true if we are at the same time your lender or if your lender makes use of our cooperation regarding the financing. If we have already received the loan by the time the cancellation becomes effective or the goods are returned, your lender, concerning his relation to you, will enter into our rights and obligations arising from the financed contract with regard to the legal consequences of the cancellation or return. The latter does not apply if the present contract relates to the acquisition of financial instruments (e.g. securities, foreign exchange, or derivatives). If you want to avoid a contractual commitment to the extent possible, you should make use of your right to cancel and you should also cancel the loan agreement in the event that you have the right to cancel it.
B. Cancellation form
If you wish to cancel this contract, please complete and submit this form.
Leon Dammann
MLTPL
Eppendorfer Weg 187
20253 Hamburg
Germany
e-mail: hello@mltpl.art
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate


















